About Us
At Inclusive Community Navigation we offer a person-centred, boutique style service to help you work towards your goals.
We specialise in supporting people living with cerebral palsy, intellectual impairment, physical disabilities, autism spectrum disorder, acquired brain injury, stroke, chromosomal and neurological disabilities.
Helping you understand, implement and utilise your NDIS funded supports, Inclusive Community Navigation will assist you to encourage personal growth, independence, and improved lifestyle.
The NDIS can be hard to navigate. We can relieve the stress and guide you through to help maximise your NDIS plan and connect you to the support you need to thrive. Links to services available in the mainstream (i.e health, education, housing sectors) and community sectors will also be provided.
Our service regions include, Logan, Brisbane South, Redlands, and Northern Gold Coast.
Meet the Team
Founder | Support Coordinator
Susan Tippett
Walking beside you with experience and heart.
With over 10 years' experience across Brisbane South, Logan and the Gold Coast, Susan has dedicated her career to supporting individuals, families and carers to navigate disability services with confidence and compassion.
Before founding Inclusive Community Navigation, Susan worked as a Local Area Coordinator, where she discovered her passion for providing more personalised, hands-on support. She wanted the opportunity to build genuine relationships and walk alongside people throughout their journey- not just at the beginning.
As both a carer and someone with lived experience of disability within her own family, Susan understands the challenges of navigating complex systems while supporting the people you love. This experience shapes her person-centred approach, ensuring every individual feels heard, respected and empowered to achieve their goals.
At Inclusive Community Navigation, Susan is committed to helping people build confidence, connect with the right supports and create a future that reflects what matters most to them.
Support Coordinator
Melissa Williams
Practical support shaped by lived experience.
Mel brings over twelve years of experience across the disability, community and government sectors, alongside valuable lived experience as a full-time carer. This unique combination gives her both a deep understanding of the NDIS and genuine insight into the challenges many individuals and families face every day.
Before joining Inclusive Community Navigation, Mel worked in senior roles within the NDIS Local Area Coordination (LAC) program, where she developed a practical understanding of how to translate NDIS plans into meaningful, everyday outcomes. She has supported people with a wide range of disabilities and support needs, always focusing on creating solutions that are personalised, sustainable and centred around the individual.
Known for her approachable nature and honest communication, Mel takes the time to build strong relationships and ensure people feel informed, supported and empowered throughout their journey. She is passionate about helping individuals and families navigate the NDIS with confidence while advocating for supports that truly make a difference.
Mel is committed to walking beside people every step of the way, helping them build the knowledge, confidence and connections they need to live the life they choose.
Support Coordinator | Registered Nurse
Taralee Fullerton
Clinical knowledge, compassionate guidance.
Taralee is a Registered Nurse with over seven years' experience supporting people with complex health needs across community, aged care and clinical settings.
Throughout her career, she has been passionate about helping people maintain their independence, navigate complex health and support systems, and improve their quality of life. Her clinical background has given her extensive experience coordinating care, advocating for individuals and working collaboratively with families and multidisciplinary teams to achieve the best possible outcomes.
As a Support Coordinator, Taralee combines her clinical knowledge with a compassionate, person-centred approach. She understands that every person's journey is unique and believes everyone deserves someone who listens, understands their goals and helps them build the right supports for their individual circumstances.
Whether you're new to the NDIS or looking to make the most of your plan, Taralee is committed to helping you navigate your journey with confidence, clarity and genuine care.